What are your terms of business?
1. Placing a wholesale order with Lines & Current constitutes a contractual agreement and it is assumed that the buyer agrees to these terms.
2. Minimum orders of £500.
3. Payment is required prior to order dispatch by bank transfer or card (paypal fees apply). Unfortunately we do not offer credit.
4. Products cannot be sold online without prior written consent from Lines & Current.
5. Shipping fees are not included. We can give you a quote before your order if you require. Order dispatch is usually within 7 working days after payment is made.
6. Damages during delivery must be reported within 48 hours of delivery.
7. We accept returns within 7 days of delivery, providing all items are new, unused and not damaged or tarnished. The customer is responsible for returned shipping costs and a 10% restocking fee will apply.
8. Stockists are responsible for their own customer service. If there is a manufacturers fault, we offer a 6 months manufacturers warranty from the time of purchase. The stockist is responsible for providing the replacement product in this case and Lines & Current will issue credit to the stockist on their next order.
9. Stockists are responsible for preventing jewellery from tarnishing on their shop floor. Where possible, keep items in their small sealed poly bag unless on display. On a regular basis use a microfibre cloth to gently buff the jewellery clean. It is also important the jewellery is stored in a dry, and well ventilated room. Tarnishing is not covered on warranty unless there is a clear fault with the protective plating.